From reviews to roadmap

Reviews are the cheapest user research you will ever get — but only if you can aggregate them. One angry one-star is an anecdote; two hundred mentioning the same crash is a priority.

The loop is straightforward: classify, cluster, quantify, act. Classification tags each review; clustering groups them by topic; quantifying tells you how many users each issue affects; acting closes the loop with a reply and a ticket.

WorkLyn automates the first three steps so your team spends its time on the fourth.